1. Service
James helps users review transactions, identify potential deductible expenses, calculate estimated Self Assessment tax bills, and follow guided filing workflows.
2. Subscriptions
Some features require a paid subscription. Subscription prices, billing periods, and included features are shown before purchase.
3. Cancellation
You can cancel your subscription through the platform where you purchased it. Access may continue until the end of the paid billing period.
4. Refunds
Refunds are handled according to applicable law and the rules of the platform or payment provider used for the purchase.
5. Acceptable use
You must not misuse the service, attempt unauthorised access, submit false information, interfere with security, or use James for unlawful activity.
6. Tax responsibility
James provides software assistance and guidance. You remain responsible for checking your information and deciding whether professional advice is needed.
7. Limitation of liability
To the fullest extent permitted by law, JEMA Software Ltd is not liable for indirect losses, lost profits, or losses caused by inaccurate information provided by the user.
8. Contact
Questions about these terms can be sent to contact@jamesfinance.co.uk.